IT Service Delivery Manager

Hiring: IT Service Delivery Manager – Dubai, UAE

As organizations in the UAE continue to scale their technology operations, ensuring seamless IT service delivery and user experience has become a top priority.

Latinum HR Solutions is hiring for a client.

📍 Location: Dubai, UAE
💰 Salary: AED 24,000 – 32,000 per month
💼 Experience: 7–12 years

What you'll do:
• Manage end-to-end IT service delivery and support operations
• Ensure SLA compliance and high service quality
• Lead service improvement and process optimization initiatives
• Coordinate with infrastructure, application, and support teams
• Manage vendors and third-party service providers

Ideal profile:
• Strong experience in IT service management or delivery roles
• Knowledge of ITIL frameworks and service operations
• Experience managing large support teams and vendors
• Strong stakeholder and leadership skills

This role is ideal for professionals looking to lead critical IT service operations within enterprise environments in the UAE